Kris Rivenburgh

Your first accessibility consulting client will come from specificity, not breadth. Narrow your service offering to a defined problem, target a specific type of organization, and make it easy for a decision-maker to say yes....

An effective accessibility specialist job description defines the role’s scope, lists specific technical qualifications, and reflects how the position fits within the organization. A vague posting attracts the wrong candidates. A precise one filters for...

Most companies buying accessibility services don’t work directly with the people doing the work. They work with a middleman. A sales team takes the call, a project manager relays requirements, and a separate team executes....

Upwork takes a 10% service fee from every freelancer payment. For accessibility consultants billing $2,000 to $10,000 per project, that’s $200 to $1,000 lost per engagement before taxes. Over the course of a year, the...

Accessibility user testers are people with disabilities who evaluate digital products using the assistive technologies they rely on daily. Their feedback reveals usability issues that no automated scan or code-level audit can detect. Finding testers...

White-label accessibility is a subcontracting arrangement where a digital agency offers accessibility services to its clients while a specialized provider does the actual work behind the scenes. The agency’s brand stays on every deliverable. The...